Android app closing automatically

  • 11 July 2017
  • 6 replies

I started us using soundcloud Android app on my oneplus 5 and I notice the app is automatically closing after a certain time while trying to play some music.

6 replies

You mean it's force-closing while playing in background? Android does this to high power, battery draining apps. Try disabling these functions in settings like 'auto-close high power apps'.
You could also try turning on the lock at the top right while in the app.
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If this doesn't help, try a fresh start: Delete the app, restart your phone, download the app again.

Please not that if you have a SoundCloud Go/ SoundCloug Go+ subscription, you will need to re-download your content for offline listening.

After some investigation I have found the resolution, if anyone needed it in the future.
The issue is happening to me for all music apps and it is cutting out because Google Chrome is closing with the screen lock. I'm not sure how the two are related, but after changing the Chrome app settings I'm no longer having the issue.
Here is what I did on my Huawei, but I'm sure it will be similar across Android devices.

Settings > Apps > Chrome > Battery > Slide "Close after screen locked" off