Can't access my account

  • 18 April 2018
  • 2 replies

I can't log into my account even though I know I wrote the right email address. I even changed my password but I still can't log in. What should I do?

2 replies

maybe the problem is in the password, be sure you put the right pass.
Userlevel 7
Badge +3
Hi there,

Hmm, if the issue persists, please try signing in on a computer web browser with the same credentials. Is this working? If so, try and delete the app, restart your device, then download again and see if it works after a fresh start.