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Foto de perfil

  • 22 January 2019
  • 3 replies
  • 1254 views

Ya cambie mi foto de perfil mediante web, con cuenta Google. Pero voy a la app, con la misma cuenta y sigue la foto ahí. Como la actualizo!!?
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Best answer by Mathis 5 August 2019, 12:09

Hi there,

If your old profile image is still showing on your mobile app, chances are that the old image is still cached within the app. Try swiping from top to bottom on your profile page on the phone to see if it updates. If not, restarting the app should do the trick.

If none of this helps, though, try deleting the app, restart your phone, then download the app again from the App Store / Google Play store.

Cheers
Mathis
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Hi there,

If your old profile image is still showing on your mobile app, chances are that the old image is still cached within the app. Try swiping from top to bottom on your profile page on the phone to see if it updates. If not, restarting the app should do the trick.

If none of this helps, though, try deleting the app, restart your phone, then download the app again from the App Store / Google Play store.

Cheers
Mathis

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