HELP ME!!!! im not good in english and i dont understand the help community!! send me a message on my email(famille_poirier@hotmail.com) i have a big problem!!! why all is in english!! no french??!

  • 21 December 2018
  • 3 replies
  • 100 views

HELP ME!!!! im not good in english and i dont understand the help community!! send me a message on my email(famille_poirier@hotmail.com) i have a big problem!!!why all in english!! no french??! i have paid for soundcloud pro!! 72$ canadian. and that say i have SOUNDCLOUD FREE!!

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i got publicity since 8 month on my phone with soundclound when i have buy soundcloud pro! my computer say i got soundclound pro but my phone say i got soundcloud free!! why?? this is the same account!! i have paid 72$ for nothing!!!
i hope that soundcloud gonna refund me for that probleme!!!!!! transaction id:7997c380525f11e8adba0a580a91a776
Userlevel 7
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Salut Maxime,

Please reach out via out contact form for this kind of issue. You can write in French, too, and our support team will do their best to help.

Cheers
Mathis