Question

Links at info tab of android mobile app are not displayed properly

  • 26 February 2015
  • 4 replies
  • 176 views

Hi everybody! How is it going, guys?

I am worried about a problem in my android app. Links at info tab of the app are not displayed properly. In my "desktop" profile I have 3 links but in the Info tab at my android app only appears the last of that links, I don't know why...

Any idea?

Thx in advance

4 replies

Userlevel 7
Badge +2
Hey CasaMathews,

Things going well, thanks for asking. I do have one initial idea, have you tried looking at the info both in landscape and portrait view? This has happened with comments, where they don't all fit in portrait so they will all only appear in landscape.

If the discrepancy still exists then can you send me a link to the track so I can check it out on my android?

Thanks,
Gina
Hi Gina! Thanks for your quick reply

In landscape and in portrait mode, the behaviour is the same.

Desktop web: 3 links (Web app, Facebook Android)

Android app: only one link (Android app)

I am attaching you a couple of screenshots to give a better explanation:





Regards from Madrid and thank you for your attention
Userlevel 7
Badge +2
Hi Gina! Thanks for your quick reply

In landscape and in portrait mode, the behaviour is the same.

Desktop web: 3 links (Web app, Facebook Android)

Android app: only one link (Android app)

I am attaching you a couple of screenshots to give a better explanation:

Regards from Madrid and thank you for your attention

Hi there,

Sorry for the delay, I brought this over to our mobile team and they confirmed that this is expected behaviour for links not to show up on mobile. The problem was that links were not consistent when switching platforms so the decision was made to leave them out of the app to avoid confusion.

I hope this is clear, please let me know if you have any further questions.

Best,
Gina
Hi Gina! Thanks for your quick reply

In landscape and in portrait mode, the behaviour is the same.

Desktop web: 3 links (Web app, Facebook Android)

Android app: only one link (Android app)

I am attaching you a couple of screenshots to give a better explanation:

Regards from Madrid and thank you for your attention

Is there any way to show this url in the mobile app?
https://itunes.apple.com/us/app/casamathews-music/id1071633619

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