Answered

Offline Listening Not Working

  • 12 September 2017
  • 3 replies
  • 315 views

I have recently purchased the Samsung S8+.
I'm subscriped to Soundcloud Go+. I have downloaded all the songs for offline listening, but whenever I try to listen to a song a tap shows saying that there's no connection and I cant listen to any songs. I tried restarting my phone and force stopping the app but it did not work. However it works on my iphone but not on my Samsung.
Please help.
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Best answer by Tom DeGrandis 13 September 2017, 18:35

Hi! I have the same problem with the same phone my problem started a few days ago unable to get any support on this:( I f you do please let me know thanks
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3 replies

Hi! I have the same problem with the same phone my problem started a few days ago unable to get any support on this:( I f you do please let me know thanks
Userlevel 7
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Hi there,

Hmm, odd - if this is still an issue, please try deleting the app, restart your device, then download the app again for a fresh start. Please note that if you have a SoundCloud Go/ SoundCloud Go+ subscription, you will need to re-download your content for offline listening.

Hope this does the trick for you.

Cheers
Mathis
I logged out then logged in, downloaded all the content again and it worked.
Thank u

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