Question

Offline mode not working

  • 4 March 2018
  • 3 replies
  • 304 views

Phone: OnePlus 3T
Android: 8.0.0
Subscription: SoundCloud GO+
Offline Settings:
Auto Save: Enabled
Wifi Only: Enabled
Memory: Limited 10 GB (1.6 GB in use)
Problem: I can only listen 5-10 songs when I am offline (airplane mode). After those songs I get transparent screens and I can't stop the music until I connect to the internet again or kill the app.
Video showing my problem: http://sendvid.com/ngqc7hq3

3 replies

Userlevel 7
Badge +3
Hi treen,

Sorry to hear this. Hmm, have you tried deleting the app, restarting your device, then reinstalling it from the Google Play Store? You will need to re-download previously downloaded content, but hopefully, this will sort out any glitches from before.

Let the community know how it went.

Cheers
Mathis
[quote=Mathishave you tried deleting the app, restarting your device, then reinstalling it from the Google Play Store? You will need to re-download previously downloaded content
Mathis[/quote]

I just did that and now I can't even get to my likes with airplane mode enabled. It just shows the loading circle (see attached image). Is there a way to get a support ticket from soundcloud? I mean I pay for this service and it doesn't work.
this happens to me too

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