• 28 June 2019
  • 1 reply

For some reason whenever I play a song and have my lock screen off my music would just simply stop playing after I want to say 15-20 seconds. I am finding it extremely frustrating as it's never happened before. I can use any help or advice anyone has. I am on Android if it helps and have the songs download in a private Playlist.

1 reply

Userlevel 3
Hi @OgGenos - do you have a Samsung phone with battery saver enabled? If so, you can change your Android settings to allow background battery use on the SoundCloud app, or disable the battery saver.