Answered

Uploading recordings

  • 2 May 2019
  • 3 replies
  • 213 views

As soon as I finish editing and try to upload it'll get to 1-2% then it says it failed. I've tried refreshing the app but still won't work. Anybody know how to help?
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Best answer by Mathis 14 June 2019, 11:52

Hi there,

I've looked into this and the same root cause applies to all three of you - in order to upload, you have to have a valid email address registered to your account. The good news is: this should be an easy fix :)

Just head over to https://soundcloud.com/settings and add an email address. (Check your inbox afterwards to confirm / verify the email address as well). Once you've verified the email address, uploading should work just fine.

Sorry about the confusion, but I hope this sorts out things for you.

Cheers
Mathis
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3 replies

Same as me. DoD u figure this out?
Did u find out anything???
Userlevel 7
Badge +3
Hi there,

I've looked into this and the same root cause applies to all three of you - in order to upload, you have to have a valid email address registered to your account. The good news is: this should be an easy fix :)

Just head over to https://soundcloud.com/settings and add an email address. (Check your inbox afterwards to confirm / verify the email address as well). Once you've verified the email address, uploading should work just fine.

Sorry about the confusion, but I hope this sorts out things for you.

Cheers
Mathis

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