Answered

Help my account got frozen

  • 23 April 2018
  • 2 replies
  • 944 views

I uploaded a song on 4/20 and went to work, I got home from work and logged into SoundCloud only to find out my account had been frozen which was super frustrating because I had almost 900 followers. After that I tried signing into my account a few times and it said "our robots think you're a robot". I'm so confused!! I have no idea what that even means. And I'd really like my account back. I tried connecting with SoundCloud support and haven't heard anything back yet. Please unfreeze my account. SoundCloud.com/lildoll666
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Best answer by Mathis 24 April 2018, 09:35

Hi there,

I've checked in with our Trust & Safety team about this and your account should be up and running again in a few minutes.

Happy SoundClouding
Mathis
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Hi there,

I've checked in with our Trust & Safety team about this and your account should be up and running again in a few minutes.

Happy SoundClouding
Mathis
Hi there,

I've checked in with our Trust & Safety team about this and your account should be up and running again in a few minutes.

Happy SoundClouding
Mathis

Thank you so much! If you could look into my last question I posted that would be fantastic!

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