Question

All my reposted songs have been deleted from my soundcloud account :( PLEASE HELP!

  • 30 March 2018
  • 6 replies
  • 329 views

I don't know who I should talk to about my Soundcloud problem. I looked all over the place for a phone number and I couldn't find one:( So I had a lot of Soundcloud songs that I have reposted and I go on it today and for some reason it shows only songs that I have reposted from 8 days ago and then all the other songs have been deleted. I'm not too sure what to do or how to recover my music. My music is so important to me so if you could help me figure this problem out I would REALLY appreciate it🙏 Thank you so much.

6 replies

Userlevel 2
A lot of other users are in the same shit that you. Results : Reposts disappeared + Fake help community/ignorance = No exit

Look this links:

https://soundcloudcommunity.com/upload-manage-230060/where-are-all-of-my-reposts-7407787?postid=18036314

https://soundcloudcommunity.com/playlists-229933/my-reposts-disappeared-it-would-be-fair-to-get-a-response-from-you-soundcloud-7408132?postid=18036318

https://soundcloudcommunity.com/playlists-229933/all-of-my-reposts-are-gone-7407703

https://soundcloudcommunity.com/playlists-229933/reposts-have-disappeared-from-profile-7408013?postid=18036269

https://soundcloudcommunity.com/share-embed-230064/all-reposted-tracks-prior-to-4-days-ago-disappeared-7407561?postid=18036595
Yea, had the same issue two weeks ago then mysteriously the issue was fixed, and I was freaking over the moon but now the reposts are gone again. I don't know what the hell is goong on but we need a permanent fix.
Userlevel 7
Badge +3
Hi there to the three of you,

Sorry to hear your reposts weren't showing. This might have been caused by a failing system on SoundCloud's end, but should now be sorted for all of you. When we receive reports such as yours, we're forwarding them to our engineers to make sure the root cause can be investigated and fixed. Apologies about the late reply - we're trying to moderate as much content as possible here on the community, but cannot catch it all.

Cheers
Mathis
Hi there to the three of you,

Sorry to hear your reposts weren't showing. This might have been caused by a failing system on SoundCloud's end, but should now be sorted for all of you. When we receive reports such as yours, we're forwarding them to our engineers to make sure the root cause can be investigated and fixed. Apologies about the late reply - we're trying to moderate as much content as possible here on the community, but cannot catch it all.

Cheers
Mathis


Hey man I'm not sure what you are talking about "it being fixed" but my profile has been missing reposts for over 2 weeks now. I'd like them back
Userlevel 2
@Mathis

Hi there to the three of you...Sorry to hear your reposts weren't showing...Apologies about the late reply >>> The problem is that we are far more than three to have this malfunction and this, FOR ALMOST A MONTH...

> How many of us have not even got answers ???
> How this essential function can be dELETED all of track reposts, overnight ???
> Are you really AWARE of the TRAUMATIC impact that this represents for users ??? it would seem that not...

This might have been caused by a failing system on SoundCloud's end ... >>> What is this exactly ???

... but should now be sorted for all of you >>> ABSOLUTLY NOT !!! Stop saying that because it is wrong and it only aggravates the problem in credibility term ...

When we receive reports such as yours, we're forwarding them to our engineers >>> Who are there ??? How contact them ??? It would be really appreciate to make this subject as a company announcement to check the status of the problem...


What you only need to remember right now : This issue is NOT SOLVED FOR NUMBERS OF US. So get at work seriously...
Yep, I have been in the same boat as most of you as well, missing reposts of different variants on the desktop and mobile versions, for about 2 weeks now. I hope that they fix this issue because I would really like to listen to my music. I was really considering upgrading to GO but if this is the level of service I would be receiving I have absolutely no incentive to do that.

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