Question

Renewal Refund

  • 3 October 2019
  • 2 replies
  • 73 views

Hi,

I was not aware of the auto-renewal setting on SoundCloud.
I was charged for an account that was hardly used. The email was created for the account and we did not get the email about the renewal on time. That email is novamares@yahoo.com. We will not be using the Pro services on that account. I really hope that SoundCloud has ethical practices about this because I really admire the brand.
Please, contact me via email at maresvic@gmail.com.

Thank you!

Victor Mares

2 replies

Hi @Victor Mares
Sorry to hear that sir,
Please provide some details such as:
Name:
Contact Number:
Email address:
Billing Address:

so that i raise a ticket for you to our billing department.

Thank You.
WARNING - SOFIA MURPHY DOES NOT WORK FOR SOUNDCLOUD -

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