Answered

Can't Edit Profile

  • 29 January 2015
  • 2 replies
  • 131 views

Every time I try and change my profile picture it tells me that I can't as I need to confirm my email address - which I have now done several times
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Best answer by Gina 30 January 2015, 13:43

Hi there,

It looks like your email has indeed been confirmed. Can you please try clearing your cache and cookies, close your browser window and start with a fresh window? If this doesn't help then I also recommend trying from a different browser.

I hope that helps!
Gina
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2 replies

Userlevel 7
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Hi there,

It looks like your email has indeed been confirmed. Can you please try clearing your cache and cookies, close your browser window and start with a fresh window? If this doesn't help then I also recommend trying from a different browser.

I hope that helps!
Gina
I had the Sam Same problem