Question

Can't upload profile image

  • 9 February 2016
  • 2 replies
  • 43 views

I have created a new Soundcloud profile, but am having no success uploading a profile image. I can upload a header image, but after uploading a profile picture the following error messages are displayed:

"Error saving. Please try again."

and

"Error uploading image"

Steps I have taken to resolve the issue:

- Clear browser cookies
- Try a different browser (Chrome, Safari, Firefox)
- Try a variety of different images
- Use a VPN to access the Soundcloud website

You can view the image I am trying to upload here (1000x1000px, ~300KB):

https://dl.dropboxusercontent.com/u/16159685/soundcloud/binary-oblivion-avatar-1.jpg

My Soundcloud profile URL is: https://soundcloud.com/binary-oblivion

Thanks for any assistance you can provide.

2 replies

Userlevel 7
Badge +3
Sorry about that - this was indeed a short outage from our end, which has now been sorted.
OK, it magically started working, so problem solved!

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