Solved

Downloading tracks

  • 2 October 2015
  • 1 reply
  • 103 views

I got a warning for simply following people, it states that if I continue to follow users I will get blocked or banned and what I saw when I searched for this stupid thing is that if I continue to follow/repost I will be banned for some and after my account is unblocked i will be banned again for an increased time and so on. Will I be banned for automatically reposting or liking sounds too???...Now how exactly does soundcloud expect me to stop following people, reposting/liking tracks if it seems to be the ONLY way to unlock most of the downloads? Is this a new way of controlling users to use this free feature? If it is, I will have to download somewhere else, this is it for Soundclound. So please change your way of treating your loyal users Soundcloud, as this is happening to everyone, Pro users or not,this is unacceptable, and I don't think you should treat us so impolitely.
icon

Best answer by Mathis 2 October 2015, 23:20

Hi Jin,

Thanks for getting in touch about this. To clear up any confusion you did not hit a limit for following too many accounts, but instead for re-following the same accounts. When you're coming across sites that ask you to repost / follow etc., then this is something the uploader has set up, it is not a SoundCloud feature.

We have implemented a limit in response to the community's request to curb behavior where an account follows, unfollows and then re-follows the same account(s) again in a short period of time in order to unfairly boost their own followings.

Based on this feedback from our users, who said it was causing annoyance and confusion, we have put limits in place to restrict this behavior. Your account has been blocked from following and unfollowing for this reason. As we wish to prevent this activity in the future, if you run in to this limit repeatedly, each block you receive will increase in length.

These limits are in place to address community complaints about accounts overusing, or using features in a way other than as they were intended. We hope you can appreciate why we felt it necessary to put these limits in place.

If you have further questions about this, please get in touch with our Trust & Safety team. You can reach out here.

Best regards,
Mathis
View original

1 reply

Userlevel 7
Badge +3
Hi Jin,

Thanks for getting in touch about this. To clear up any confusion you did not hit a limit for following too many accounts, but instead for re-following the same accounts. When you're coming across sites that ask you to repost / follow etc., then this is something the uploader has set up, it is not a SoundCloud feature.

We have implemented a limit in response to the community's request to curb behavior where an account follows, unfollows and then re-follows the same account(s) again in a short period of time in order to unfairly boost their own followings.

Based on this feedback from our users, who said it was causing annoyance and confusion, we have put limits in place to restrict this behavior. Your account has been blocked from following and unfollowing for this reason. As we wish to prevent this activity in the future, if you run in to this limit repeatedly, each block you receive will increase in length.

These limits are in place to address community complaints about accounts overusing, or using features in a way other than as they were intended. We hope you can appreciate why we felt it necessary to put these limits in place.

If you have further questions about this, please get in touch with our Trust & Safety team. You can reach out here.

Best regards,
Mathis

Reply