Answered

How to login my old account or permantly delete my old account? someone help me please!

  • 22 January 2015
  • 1 reply
  • 162 views



Hi. I am from Mongolian country, and english too little, i had another account, www.soundcloud.com/altannamar-fall, i deleted e-mail of account 1 years ago,. e-mail addres was thanksfall@gmail.com permantly deleted and cant recovering, how to login my old account or permantly delete old account? someone help me please!
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Best answer by Gina 22 January 2015, 10:21

Hi,

So you've lost access to your original SoundCloud account. After creating a secondary account in order to post on the help forum, you still want to access your old account, correct? Well here's how we can help with this most efficiently.

Please send our specialists an email and explain your case. Make sure to include the URL and Display Name of your original account so they can start investigating straight away.

Due to the public nature of the help forum, and due to the collection of personal data this process entails, we won't be able to help here. Thank you for understanding our privacy policies.

Thank you & all the best from SoundCloud
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Hi,

So you've lost access to your original SoundCloud account. After creating a secondary account in order to post on the help forum, you still want to access your old account, correct? Well here's how we can help with this most efficiently.

Please send our specialists an email and explain your case. Make sure to include the URL and Display Name of your original account so they can start investigating straight away.

Due to the public nature of the help forum, and due to the collection of personal data this process entails, we won't be able to help here. Thank you for understanding our privacy policies.

Thank you & all the best from SoundCloud

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