Question

I believe my account was hacked. What can I do?

  • 7 February 2015
  • 11 replies
  • 370 views

My http://# was hacked. How can I resolve this problem?

11 replies

My Artist page.
https://soundcloud.com/executemode
Userlevel 5
Hi Ricardo,
Can you still access your account? If you do, you should simply reset your password.
IK
Hi Ricardo,
Can you still access your account? If you do, you should simply reset your password.
IK

no, my email is not accepted. I believe someone might have entered and change it
Userlevel 5
Hi Ricardo,
Can you still access your account? If you do, you should simply reset your password.
IK

Please do read this carefully Ricardo and follow the steps that are listed in there.
Let me know if this helps.
IK
Hi Ricardo,
Can you still access your account? If you do, you should simply reset your password.
IK

I tried already all this already. No email was adressed to my accounts.
Would be very helpful knowing the email used in my account. I would know for sure if it was hacked or not. Maybe (not very sure about this, but, maybe) i can have a lost email and i dont remember it...
Userlevel 5
Hi Ricardo,
Can you still access your account? If you do, you should simply reset your password.
IK

Well then, I'm sorry to disappoint you. But it seems like you would have to wait until Monday when the official soundcloud representatives would be again online. They would be able to be more helpful as I have no access to the soundcloud backend systems.
My bad.
IK
Hi Ricardo,
Can you still access your account? If you do, you should simply reset your password.
IK

Thank you IK, thank you very much!

Ric.
Userlevel 5
Hi Ricardo,
Can you still access your account? If you do, you should simply reset your password.
IK

My pleasure Ric.
IK
Userlevel 7
Badge +2
Hi Ricardo,

Please contact our Trust and Safety team here and describe your situation. Be sure to hit 'Trust and Safety' from the drop down Subject menu. They will respond to your case as soon as possible.

Best wishes,
Gina
Salut ts le monde
j'ai le meme Problème
je ne Peux pas Accéder à la Compte: https://soundcloud.com/dj-cutwolf-remix

ma adresse email : cutwolf-deejay@hotmail.com
et je me connecte toujours par facebook

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