Question

I can't download any song or tone

  • 13 December 2014
  • 2 replies
  • 202 views

i can't download any song or tone using my sound account

2 replies

thanks I appreciate you taking the time to comment on this
Userlevel 7
Badge +3
Hi Nada,

Thanks for posting. Hmm, I'm afraid it'll need a bit more info to help most efficiently on this one.

What device are you working with? Please note that currently, downloads are only fully supported over desktop web browsers, not on mobile devices.

Also, can you provide the link to a specific track that you're aiming to download so we have one "example" case to continue investigating?

Finally, please note that not all tracks on SoundCloud can be downloaded. If you do not see a download option on a track's player, the user who uploaded has not made it available for downloads. Additionally, some users have not enabled downloads on their sounds but have made them available for purchase. In this case, you will see a "buy" button on the track's player. I've attached a screenshot that shows the different options: http://cl.ly/image/3c0f2k3B0y17

Hope this helps!

Cheers,
Mathis

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