Log In Error

  • 29 November 2018
  • 4 replies

Good morning,
I've been trying to log in to my account on SoundCloud, but I keep on getting the following error message:

"Are you trying to sign in?
The email address that you entered was not found.
Double-check your email address."

When I actually try to login, it then says the email address is already in use. Do I have to create another account?

Please advise.

4 replies

Same thing and my account has disappeared from Soundcloud
Userlevel 7
Badge +3
Hi there,

Sorry to hear this. It looks like no one has had the chance to get back to you yet.

@Fort Fairmont - I've edited your post and removed your email addresses. We advise to not display any personal data, including email addresses, on public forums such as our community. You should be able to sign in to your account properly again.

@WBT Empire - I hope you've been able to sort out your issue in the meantime. For any Account access-related issues, it'll usually be best to reach out to our Support Team directly. You can do so here.
from desktop I do log
from the app (iOS iPhone XR) I tried everything (uninstall, change password etc), I never be able to log, I have the attached sceeen error message

thanks for your anwer.

Capture attached

Hi, i too have this problem, help me pls