Question

my old sound cloud and my new sound cloud have joined together on the same account

  • 16 January 2015
  • 2 replies
  • 122 views

my old sound cloud and my new sound cloud have joined together on the same account...i don't know if thats even possible but i can't access my old one to delete it and its contents, and i have no other email.therefore theres no way for me to have forgotten a password or email but there is an existing account with my old songs???

2 replies

Userlevel 7
Badge +2
HI Kaya and Jhada,

Thanks for posting to the Help Forum and sorry for the confusion caused. This is certainly odd and maybe a duplicate account rather than an unexpected merging. Could the 2 of you please get in touch with one of our account access specialists via our contact form? Make sure to select 'account access' under the subject drop down menu.

Hopefully we can get this sorted for you both quickly,
Gina
I have the same problem, i tried by changing the email address in the new account but automatically have joined together, i don't know what to do!

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