Question

Not receiving confirmation email to verify new account

  • 2 November 2018
  • 3 replies
  • 85 views

Hi, can someone please advise? I've set up an account but am not receiving the confirmation email to verify it. I've checked spam, I've logged out and back in, I've put hello@soundcloud and mailer@soundcloud into my address book, checked the email address and sent a test email from another account to check it's still working and resent the verification email from soundcloud after each thing I've tried. Is there anything else I can do? Advice gratefully received.

Thanks.

3 replies

Thanks in advance for any help.
I had the same problem, did not send email when trying to reset from Firefox + mac.
I installed the app on droid phone and hit same "reset password" link and it finally sent all 7 tries to my email

hw
Thanks very much HW. I got all the tries I'd made too! :o)

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