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Reposts Don't work


Userlevel 2
I've just received a e-mail notification about a repost, checked my soundcloud and realized that there is no repost shown.
The repost is also not shown at the profile it was reposted from.
I've then tried to repost something with 3 different accounts of mine, and it didn't work. (something i just uploaded, so it's not the re-repost issue here)
There seems to be some problem, please look into this.
I know for a fact i was about to get some reposts today from friends and partners and it seems like only 10-20 % made it through.
Cheers
icon

Best answer by Jonathan 24 October 2017, 15:16

Hi,

As mentioned on our Status Blog, we're rolling out a fix that should restore all missing activity (reposts, unreposts as well as follows and likes).

Please note that the fix is being rolled out progressively and it may take a couple days for profiles and activity to adjust.

Thanks for your patience!

Cheers,
Jonathan
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123 replies

Userlevel 1
literally, these soundcloud failures, are causing many users to stop using this application and is a big problem for labels, because it is not solved now and fast?
Userlevel 1
same get your shit together soundcloud
Userlevel 1
Thank you for your response on this! I appreciate you guys. Been waiting for some closure on the issue. Hopefully the team can solve this issue. It's really hurting a lot of independent artists and labels right now. A lot of hard work has been put in pre promoting and preparing campaigns for releases across the board only to have them not show for up to a week. I know some people with 1m+ account reposts that haven't showed. It's been hugely discouraging to a lot of artists and users.

I know it's an internal issue and hopefully you guys can figure it out fast. I hope maybe you guys can consider raising the reach ratio of reposts and releases for a week or so after this so people can catch up. I know a lot of artists would thank you.


Again I appreciate all you guys do for us and this is in no way negative.


Hi again,

Thank you for your reports around this. Our engineers have confirmed something is causing for your reposts / unreposts to not render properly. They are looking into this issue at the moment and we're hoping for a quick fix.

Thanks for hanging in there.

Cheers
Mathis
Userlevel 3
Badge
Bump! Soundcloud this is inexcusable how for days you are not fixing anything! It's time a good alternative for soundcloud will come to life so that you guys will put some effort into making a proper user experience instead of riding on the wave of your monopoly!
Userlevel 4
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My obligatory "me too".

When I repost a track, the repost icon lights up as if I have actually reposted it.

Unfortunately, the track doesn't appear on my profile, my stream, or anywhere as if I have actually reposted it. Viewing my account from another account, the repost also doesn't appear, which means reposting right now is doing nothing, at least for some accounts (there seemed to be the normal amount of reposts from other people in my stream - go figure.)

The work-around for me is to do this anywhere from 1-4 times:
  • Un-repost the track, then
  • Re-start my browser, then
  • Repost the track.
Eventually the track will actually repost, verified by it appearing in my stream, on my profile, and visible from a 2nd account. Overall I'd estimate this has been going on for about two or three days.

Thanks,
Matt
Userlevel 7
Badge +3
Hi again,

Thank you for your reports around this. Our engineers have confirmed something is causing for your reposts / unreposts to not render properly. They are looking into this issue at the moment and we're hoping for a quick fix.

Thanks for hanging in there.

Cheers
Mathis
Userlevel 3
Badge
Same here, many users have this problem, I have opened a topic yesterday about this but it seems the moderators have not approved it yet.
Hey! Writing here to let you know that there is a bug when we try to repost tracks. Either it doesn't appear on our profile, either it's impossible to unrepost it..
I am having the same issue. On this track: https://soundcloud.com/fmrangers/mach-5-fusion-force-x it shows some of my friends under "reposts" but the song doesn't show up on their profiles. I think it has to do with mobile users, because it happened to my girlfriend, but when I logged into her account on my desktop it reposted without issue.

e.g. https://soundcloud.com/fmrangers/mach-5-fusion-force-x/reposts
Same problem here, some reposted tracks and specifically playlist are not showing on profiles or feeds and a number of my friends have the same problem, also the e-mail notification light comes on a couple of days after an e-mail is recieved.
Same problem here!!!!!!!!!!
I'm definitely encountering a similar problem. It happened this past week on my android and PC after an update was made. All my reposts made over the span of time I've used soundcloud are gone 😞 And now only playlists reposted show up. I'm very disappointed because I've been using Soundcloud for years and now all my reposts are gone. Even when things are fixed are all my reposts going to show up again?
Hey I am trying to un repost some songs Refreshing doesn't help. Logging off and on doesn't help. would someone please look into why the unreposted tracks Are still visable on my profile
I'm definitely encountering a similar problem. It happened this past week on my android and PC after an update was made. All my reposts made over the span of time I've used soundcloud are gone 😞 And now only playlists reposted show up. I'm very disappointed because I've been using Soundcloud for years and now all my reposts are gone. Even when things are fixed are all my reposts going to show up again?

I am experiencing this same issue with my profile as well. Reposting new music works fine but all my previous reposts are gone with just my playlists remaining. It still shows the songs are reposted if I search for them but they dont show up on my profile for both my computer(Chrome) and my Android. I hope they are able to fix this soon so I dont lose my multiple years worth of music.
Hey Soundcloud,

Same issue here: many reposts aren't appearing in streams or on profiles. This is really affecting artists / labels like us who rely on reposts for traction on releases. Can you please provide an update or timescales for a fix? We need to plan our work accordingly.

Many thanks.
@Mathis

Hi Mathis,

I've been affected by this issue as well. Like many users here I'm quite disappointed by this situation, since it seems to have happened already in the past, according to other threads in the forum. We would all highly appreciate it if this is fixed asap, before we all keep on loosing costs of opportunity, time and money.

It seems to be an overall bug in the platform, since it's not track or user specific. I'm sending you the link to a track of mine as an example: https://soundcloud.com/piwomusic/i-wont-piwo . As you can see in screenshot 1, if I open up the reposts page for the track above, it shows that Melobass has "reposted" it. On screenshot 2 you can see the repost by Melobass is shown in my notifications page. However, in screenshot 3, which shows Melobass' profile, the track doesn't show up at all. You can look at the times when the screenshots were made at the upper right corner for better understanding.

I agree that this is not only affecting giving and taking away reposts but also follows and even comments...

Thanks in advance!

Regards,
Piwo
Userlevel 4
Badge
Good news is, once the fix comes out all of the reposted content (currently not showing) will be shown just as if you had in fact reposted it.
You guys have picked up on the fact that it's not just reposts, right? It's also quite definitely "un-reposts", and to a lesser extent, likes and follows. Please read through this thread for verification of that.

Will all of those activities be restored as if they were done as well?

Specifically, losing my follows sucks. For several days I was picking up new artists without realizing that my follows were not sticking. Those discoveries are just lost, because I've never maintained any kind of external "backup" list in case of this kind of failure.
Userlevel 1
Thank you for the update and reply. However, this doesn't really fix the last week of inactivity. I honestly am begging you guys At this point to raise the algorithmic ratio for followers seeing the song S well as repost reach. It's been slowly declining over the last few years making our jobs harder. However I am not asking for a permanent change, maybe give us a week or so to catch up? It's hard to realize but an entire economy is based around SoundCloud and this is basically the equivalent to the stock markets crashing for many of us.

Hey,

Our engineers are currently working on this issue.

Good news is, once the fix comes out all of the reposted content (currently not showing) will be shown just as if you had in fact reposted it.

We'll update the Status Blog when this happens: http://status.soundcloud.com/

Thanks for your patience!

Cheers,
Jonathan
Userlevel 2
Funny enough, the repost i made 3 hrs ago to try if it works did now finally show up on the stream. As reposted 3 hrs ago. certainly not that helpful haha
Same here, since some days some reposts show up in the timeline, some not, however they are indicated as reposted on the track itself!
Userlevel 2
Same here, since some days some reposts show up in the timeline, some not, however they are indicated as reposted on the track itself!Same here, since some days some reposts show up in the timeline, some not, however they are indicated as reposted on the track itself! ok i'm not the only one then lol
I am still having this problem on my page, it shows the tracks in my likes and shows that I've reposted it, but they are not showing up on my "repost" or on my stream. Please help.

https://soundcloud.com/paytonls
Userlevel 2
Unreposts don't seem to work as well atm. Tried to unrepost this yesterday
Userlevel 2
Hi again,

Thank you for your reports around this. Our engineers have confirmed something is causing for your reposts / unreposts to not render properly. They are looking into this issue at the moment and we're hoping for a quick fix.

Thanks for hanging in there.

Cheers
Mathis


Dope! Please let us know when it's fixed so we can finally spam our followers again 🙂
mines will only repost to my profile not my stream but then it removes it from my profile after 2 minutes What the heck LOL

i thought i was repost banned or something :?

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