Question

signing in with my Facebook account on Computer is different from mobile!

  • 27 September 2015
  • 1 reply
  • 156 views

I'm signing in with my FB account here https://www.facebook.com/YasmineAlSamahy and i created the account on soundcloud from my mobile which was https://soundcloud.com/yasmine-al-samahy but when I try to sign in from my computer with the same FB access, it gives me another account which maybe I created long time ago https://soundcloud.com/goodnews4music
why can't i access the same soundcloud account from both mobile and computer?

1 reply

Userlevel 7
Badge +2
Hi,

You may have created a duplicate account, you will need to get it sorted with our Trust and Safety team. Please give this article a read: https://www.soundcloudcommunity.com/soundcloud/topics/about-soundcloud-account-access.

-Gina

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