Hi. My name is Snow Ghost and I reported a quite obviously stolen song (not mine, my friend’s) on SoundCloud and they froze my account and took down the original song. I submitted three tickets and emailed the support team and got only one response to a ticket. The support team member said that if I agree to stop making “groundless copyright claims” and reread and agree to the community guidelines, that they would unfreeze my account. I emailed back saying that I would cooperate fully, but that I just wanted my account back. I got no response and my account is still frozen. I’ve never had any strikes, warnings, or payment issues, and I have a lot of time and memories that I’ve put into my account. I’ve had pro for the last 4 months and loved it. I just want it back and I don’t know what to do. If you can help me, please let me know, but don’t send me to the ticket center or tell me to email firstname.lastname@example.org because none of that works.
MY ACCOUNT: https://soundcloud.com/iamsnowghost/