Answered

soundcloud following block I need help!

  • 19 August 2016
  • 2 replies
  • 51 views

I guess I was blocked following more people in soundcloud for 23 hours like 12 hours ago, I tried to see how many more hours is remaining for me to become available to follow people again, it newly again popped up with a message saying that I still have to wait another 23 hours instead of like 7-8 hours. how can I fix this problem?

Thank you.
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Best answer by slez 19 August 2016, 10:15

I appreciate for your answers to my question. Since I now know what my mistake was, I will not repeat that again. Also according to what you said on your P.S, is my account being unblocked within 3 hours? thank you.
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Hello,

Thanks for writing in for further clarification. To clear up any confusion you did not hit a limit for following too many accounts, but instead for re-following the same accounts. Our engineers are currently investigating an issue where the notifications for running into such block are not properly showing - sorry about the confusion.

Our Trust & Safety team has implemented a limit in response to the community's request to curb behavior where an account follows, unfollows and then re-follows the same account(s) again in a short period of time in order to unfairly boost their own followings.

Based on this feedback from our users, who said it was causing annoyance and confusion, we have put limits in place to restrict this behavior. Your account has been blocked from following and unfollowing for this reason. As we wish to prevent this activity in the future, if you run in to this limit repeatedly, each block you receive will increase in length.

These limits are in place to address community complaints about accounts overusing, or using features in a way other than as they were intended. We hope you can appreciate why we felt it necessary to put these limits in place.

Best
Mathis

P.S.: Your current block will automatically be released in ~3 hours. More info on our feature use policies can be found here. http://help.soundcloud.com/customer/en/portal/articles/2151544-feature-use-policies?b_id=9644

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