Question

Soundcloud stops if browser window is not active

  • 5 December 2017
  • 4 replies
  • 296 views

I have an issue with Soundcloud stopping playback if I'm in any other window or application that is not the soundcloud browser tab. In a 2 hour mix it can happen 10 times. It's not paused because when I return to that tab playback automatically resumes.

I'm on the latest version of Chrome.

Cheers

4 replies

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Hi @Mindeline,

What OS and you using? By the latest version do you mean Chrome 62?

Has this always happened or only started happening recently?

If you use the site in an incognito window is the problem still there then?

Thanks!
Hey Tom,

Im on El Capitan, Chrome is version 62.0.3202.94, and it's a pretty recent issue (last couple of weeks). I haven't tried an incognito window, will give it a go today, thanks!
FYI, issue still occurs in ingocnito window 🙂
Userlevel 4
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hey @Mindeline thanks for checking. I am not sure why this could be happening and we haven't had any other reports.

Does it still happen in safari?

Are you able to update your mac to Sierra or High Sierra?

Thanks.

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