Question

The love/like on my tracks have disappeared.

  • 27 March 2015
  • 4 replies
  • 58 views

As the title says, some of my tracks have got 30+ loves, now they have all disappeared? And on quite a few tracks, why is this? I have also checked the people who originally liked it and it says on their profiles they they have still liked it but has been removed?

4 replies

Userlevel 6
HI AlexMac,

Thanks for visiting the help forums :)

Does seem to be a bit of an issues. I'm just going through & grabbing all the posts I can find regarding this to forward them in one hit to Mathis & Gina, the main Soundcloud forum guys.

I guess it may be somthing to do with the recent update or possibly the site maintenance that happened earlier on today which did seem to be running into technical difficulties of some kind.

I've noticed I've got the issue myself as well on some of my own tracks. I don't work for soundcloud but I do my best to help out on the forums where I can so i think a bit of "post gathering" will help so a better idea of the scale of the issue can be gained.

Regards

DJ R.I.P
Userlevel 6
HI AlexMac,

Thanks for visiting the help forums :)

Does seem to be a bit of an issues. I'm just going through & grabbing all the posts I can find regarding this to forward them in one hit to Mathis & Gina, the main Soundcloud forum guys.

I guess it may be somthing to do with the recent update or possibly the site maintenance that happened earlier on today which did seem to be running into technical difficulties of some kind.

I've noticed I've got the issue myself as well on some of my own tracks. I don't work for soundcloud but I do my best to help out on the forums where I can so i think a bit of "post gathering" will help so a better idea of the scale of the issue can be gained.

Regards

DJ R.I.P
Userlevel 6
HI AlexMac,

Thanks for visiting the help forums :)

Does seem to be a bit of an issues. I'm just going through & grabbing all the posts I can find regarding this to forward them in one hit to Mathis & Gina, the main Soundcloud forum guys.

I guess it may be somthing to do with the recent update or possibly the site maintenance that happened earlier on today which did seem to be running into technical difficulties of some kind.

I've noticed I've got the issue myself as well on some of my own tracks. I don't work for soundcloud but I do my best to help out on the forums where I can so i think a bit of "post gathering" will help so a better idea of the scale of the issue can be gained.

Regards

DJ R.I.P

Just to add to my previous comment it does appear that Mathis & Gina are aware from a day or so ago so I guess somthing is in the pipe line to be worked on, but I will still be forwarding on the topic url's to them just to keep them up to date.
Seems the below is the start of the issue being reported ( I admittedly didn't notice the issue myself until I noticed all of the posts popping up this evening)

https://www.soundcloudcommunity.com/soundcloud/topics/why-are-my-like-and-plays-not-showing-on-my-pr....
Userlevel 6
Hi (again!)

A quick update for you.

Soundcloud engineers are now working on the issue :)

Here is their Site Status Blog update regarding it incase you've not seen it:

http://status.soundcloud.com/post/114788604415/likes-disappearing#note-container

Regards

DJ R.I.P

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