Question

Why is there no button to change my banner?


I saw yesterday that banners were becoming available to everyone, and in the following hours I got one, but there is no way to change it. Usually there would be a button in the upper right hand corner that appears when you hover over the banner but there isn't.

30 replies

Userlevel 1
Soundcloud are still changing the profiles and fixing minor bugs so it take a couple more house for the completed profile revamp to be uploaded. In contrast it may be a bug the team is fixing.
They're enabling it by rank, first the Unlimited, then the Pro then us. Be patient, it should be somewhere this week or even today.
Hmm weird, I do have pro...
Userlevel 1
So do I bitdrop. The upload button will come last in my opinion as once they have changed all the profiles they will then work on distributing the buttons. Its easier on soundclouds end then.
Userlevel 7
Badge +3
So do I bitdrop. The upload button will come last in my opinion as once they have changed all the profiles they will then work on distributing the buttons. Its easier on soundclouds end then.
This is correct,

Thanks for stepping in and helping out@FazeTwo. Rolling out for everyone to see the gradient is phase one, getting the "Upload image" button will be rolled out in phase two ;-)

Please see this article on our help center for further details.

Cheers
Mathis
So do I bitdrop. The upload button will come last in my opinion as once they have changed all the profiles they will then work on distributing the buttons. Its easier on soundclouds end then.
Hi Mathis, i'm a pro unlimited user and i still can't upload a banner is it normal ? thank you
Userlevel 6
So do I bitdrop. The upload button will come last in my opinion as once they have changed all the profiles they will then work on distributing the buttons. Its easier on soundclouds end then.
Don't know if this will help everyone, I couldn't see the upload image button initially, but i found loading my profile page and then hitting the browser refresh button brought it up, could be worth a try if not already done so 🙂
Userlevel 7
Badge +2
Hi all,

Just to let you know all new updates to profile are slow roll outs meaning we roll out to 10% of profile then 20, then 30 .....
In the future, if you see updates that haven't applied to your profile please be patient. This is a way of us making sure that if we screwed up somewhere along the way then at least not everyone is affected ;)

Thanks,
Gina
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me 🙂
Userlevel 2
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

You just have to wait until you have the option, they're working on it ^^
Un peu de patience donc ^^
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

Ok merci 😉
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

Mais pourquoi, sa a marché sur quelqu'un d'autre et pourquoi sa a pas marché pour moi?
Ils viennent juste de nous permettre de nous changer la bannière, mais je peux pas cliquer sur le boutton!
Userlevel 2
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

il suffit de waiter un peu comme dit previously ^^
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

Why I could upload to an other profile like that : https://soundcloud.com/decihell
And, now, We can't upload banner?
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

Just a question : why I can't Update image for my banner and it's subscribe on that : http://help.soundcloud.com/customer/portal/articles/1030654-how-do-i-add-a-banner-to-the-top-of-my-p... that we can?
Sorry if I make mistakes, I'm young and french.
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

My upload button for my header is still not on my page.
Userlevel 3
Ive made the most out of mine

This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

Same problem as Al. I still have no button to upload a header. Any Help?
I don't really see the button for changing my photo and I am a free user.
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

Still no button. Please don't upset us Dogs 😉
This reply was created from a merged topic originally titled Why I can't customize that?.

Why I can't customize that please?
The link cause I'm french :
https://soundcloud.com/psikoblade
You can see next to my logo a space.
Can we change that image please? I would like to change that free.
I hope we can anwser me :)

Same problem 😕
Hi all,

Just to let you know all new updates to profile are slow roll outs meaning we roll out to 10% of profile then 20, then 30 .....
In the future, if you see updates that haven't applied to your profile please be patient. This is a way of us making sure that if we screwed up somewhere along the way then at least not everyone is affected ;)

Thanks,
Gina

I can't change my header after uploading one, and it's really not the one I want. plz helpp 😢
Hi all,

Just to let you know all new updates to profile are slow roll outs meaning we roll out to 10% of profile then 20, then 30 .....
In the future, if you see updates that haven't applied to your profile please be patient. This is a way of us making sure that if we screwed up somewhere along the way then at least not everyone is affected ;)

Thanks,
Gina

there's simply no option to change it, no button or anything even though there was one just a few days ago.
So do I bitdrop. The upload button will come last in my opinion as once they have changed all the profiles they will then work on distributing the buttons. Its easier on soundclouds end then.
This worked for me, Thank you!
I also had a problem. I saw the button yesterday so I was able to upload a banner for my profile. When I wanted to upload now, the button was lost? Do you know what's the problem?

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