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Wrong Track and Following Count


Userlevel 2
I just deleted all of my tracks and unfollowed everyone. The problem is that my account still shows that I have 5 tracks and that I'm following 3 people.

Can someone fix this please?

Here's the link to my account: https://soundcloud.com/ozeymu
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Best answer by Navid 10 April 2019, 17:46

Hey @burque, I just trigged a fix that should restore the correct followers/following numbers - please note it might take up to 24 hours before the numbers reflect this change!

Cheers,
Navid

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11 replies

Userlevel 7
Badge +3
Hi Trick Rick,

I just took care of the wrong follower count - our internal cache is causing for this number to not update properly sometimes. As for the number of tracks, this is showing up properly as 0 for everyone else. However, due to there being a number of tracks that our content ID system has blocked, the number showing for you when your signed in to your own account is higher. Tracks that were blocked cannot be removed from a profile, but they also won't count against your quota.

Cheers
Mathis
This is now happening to my account (25 but I deleted 3 and only actually have 22)
Hey, I am having the same issue with the number of tracks being displayed on my account and the wrong number of followers. I deleted a bunch of them (keeping only the highest plays) and it isn't displaying correctly. It says that I have 10 and I currently only have 5 songs uploaded. I am not following anyone and it's saying I am following 1 person. Also, I have been blocked for 11 days for messaging my own followers? Someone needs to fix the algorithms on here, because this is becoming asinine.

Here's my link when you have time: https://soundcloud.com/illwill4life
Hey,
I am having a problem with the number of people I follow. It shows I am following 3 people but I actually only follow 1 person. Please fix it.

Here is the link to my account:
https://soundcloud.com/oha_offiziell

I am a Souncloud pro user and actually find it upsetting that I did not get help yet even though I already requested it two times. Please do something about it.

Greets from Germany,
Oha
Hey,
It says I am following 20 people even though I’m only following 10. Can you guys please fix this?

here is my link:
https://soundcloud.com/burquemusic

please try to fix this as soon as possible.
thanks
-burque
Userlevel 3
Badge +1
Hey @burque, I just trigged a fix that should restore the correct followers/following numbers - please note it might take up to 24 hours before the numbers reflect this change!

Cheers,
Navid
Hey,
I have the same issue that in my profile the number of tracks are stuck since ever on number 5 (i really had 5 tracks but I deleted). I upload a track at long time but the number of tracks keep showing 5 and actually should be just 1.
How can this be fixed?

my link is: https://soundcloud.com/mussafa

waiting for response.
I have the same issue,
Can you reset my following count?
https://soundcloud.com/mccabe1
I am having the same issue too with my following count and number of tracks, please update this for me too.

Following count should be 0. Number of tracks should be 0.

This is my profile:
https://soundcloud.com/babibowsa

Ive posted this on my own topic too but still await any responses..
hey @Navid , I'm having the same chaching issues with my pro account; the people I'm following & actual track count are incorrect! If you have some time, could you possibly help trigger a scrub for my account as well?

www.soundcloud.com/thechvsm

thank you so much! cheers.
@Navid, could you please fix my following count? Thanks!

https://soundcloud.com/sammymoonmusic

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