Answered

Offline listening for Soundcloud GO does NOT WORK if you have wifi and data turned off

  • 24 May 2017
  • 3 replies
  • 2315 views

I purchased GO in order to listen to tracks when backpacking in remote areas. The Soundcloud app will not let me access offline playlists if I do not have a connection to wifi or a data signal from my carrier. I can enter the playlist and it shows the Globe/internet icon and says "check your internet connection".

What is the point of this feature if I have to be connected to the internet to access my Offline playlist? I will be unsubscribing from this service if this is not addressed.
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Best answer by Bonjwa 9 June 2017, 20:53

Aiight, guess I'm outta here.
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3 replies

Aiight, guess I'm outta here.
Userlevel 1
I don't blame you. Soundcloud is riddled with bugs. Updates just seem to fix old bugs and make new ones. Support is non existent.
Userlevel 7
Badge +3
Hi there,

Sorry to see this was happening. For troubleshooting steps with offline listening, please see here: https://help.soundcloud.com/hc/en-us/articles/115003565648-Trouble-with-offline-listening

For an overview of our Support Resources, please see here: https://help.soundcloud.com/hc/en-us/articles/115000183994-SoundCloud-Support-Resources

All the best
Mathis

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