Question

Offline listening not working

  • 8 January 2018
  • 2 replies
  • 279 views

Hello,
Since the last update all my offline files (like 15Go) have gone ...
Since, I redownload it everyday and everyday it get deleted ...
Each time I use soundcloud app on my iPhone, almost all of my offline songs disappear.
Please someone help me, I'm getting crazier everyday

2 replies

Userlevel 7
Badge +3
Hi there,

Hmm, can you try deleting the app, restarting your phone, then download the app again and see if this helps sorting out any glitches? You'll have to redownload your content, but hopefully only one more time.

Cheers
Mathis
Thanks for your answer.
It worked for a time ... And now, all songs gone.
Impossible to get support from soundcloud.
What's the point to pay if you can't get any official help...
Very disappointed, I will resign and go to Spotify.

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