Answered

The artwork is not displayed on iOS lockscreen

  • 16 February 2017
  • 9 replies
  • 2714 views

Userlevel 1
Hello,
Here is my problem: when I listen to a song, I can see the song artwork on the Soundcloud player, but when I lock my iPhone/iPad, the artwork is not there and I only see a grey square picture with a music note.. Is this a bug?
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Best answer by Mathis 21 February 2017, 12:13

Hi there everyone,

Please note this has been forwarded to our engineers for investigation. Further updates on the matter to be found here.

Cheers
Mathis
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9 replies

I'm having the same problem since the update. Also the artwork won't display on my car display either.
I'm also having the same problem
I have the same problem since I update it.
Me too
Don't mean to bombard this but just wanted to touch base on the same issue too. I started notice this probably about a week ago and restarting the phone, updating it to i0S 10.2.1, and reinstalling the app hasn't fixed it.
That has happened to me too. since i've updated the app
same problem and it is so annoying!!
Userlevel 7
Badge +3
Hi there everyone,

Please note this has been forwarded to our engineers for investigation. Further updates on the matter to be found here.

Cheers
Mathis
Why does this always happen? this isnincredibly annoying. Please fix this ASAP