Hi. So, recently I've been unable to access my SoundCloud playlists (ones i've created) on Sonos. I have spoken with Sonos customer support and said reaching out to SoundCloud would be the best way forward.
Basically when I try to access my playlists on Sonos it just says "unable to browse". I created another SoundCloud account and created playlists. I am able to access playlists I created on this new "test" account, and Sonos customer service even had me sign into their troubleshooting SoundCloud account and I was able to access playlists through that account too...I just can't access MY playlists on my "alx638" account!
Funny thing is that I am able to see my playlists if I am "following" alx638 (my username) through the test account by simply going to the playlists under that user. So I can't imagine the amount of playlists (I have like 40) to be the issue.
Sonos customer service suggested there may be something weird going on with my account specifically that is jamming up my ability to access playlists through Sonos...because, again, I am able to access playlists using test accounts, just not alx638 for some odd reason.
Any insight? I'd really like to get access back to these playlists I've made over the past few years...at least without having to use the cumbersome work around using the "test" account.