Question

Can't download my tracks, haven't reached 100 downloads

  • 27 December 2015
  • 4 replies
  • 403 views

There a few of my own tracks that I can't download. Some of them have reached 100 downloads and some haven't.
For example this track https://soundcloud.com/under-covers/al-calor-de-la-cumbia has 96 downloads, has downloads enabled in permissions, but I can't download it.
I desperately need my files, please help thanks.
Even the tracks that have reached 100 downloads--I don't think that's a rule that is obvious, and if it stops you from getting your own track back that seems extreme.

Brian

4 replies

Userlevel 7
Badge +2
Hi,

The track you listed above has actually reached the 100 downloads which is why the downloads feature has been disabled. If you would like to have more downloads per track you can upgrade to Pro which has 1000 downloads per track.

Thanks,
Gina
Gina,

Isn't there some way for the author of tracks to get his/her own tracks, without getting access to more downloads for others, which I understand is a feature you want to reserve for Pro? You're really saying someone has to upgrade the account to get his/her OWN tracks?
Also, this track https://soundcloud.com/under-covers/al-calor-de-la-cumbia, at least from my view, shown below, says it has been downloaded 96 times. Or am I wrong?

Thank you,
Brian

Hi,

The track you listed above has actually reached the 100 downloads which is why the downloads feature has been disabled. If you would like to have more downloads per track you can upgrade to Pro which has 1000 downloads per track.

Thanks,
Gina

I agree, I wish to download my own track but it has reached more than 100 downloads. Is there a way to solve this problem so that i can download my own track?
just use your screen recorder if all else fails lol.

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