Answered

I Can't download a track from my track list

  • 1 December 2018
  • 3 replies
  • 46 views

I am able to download all but one track I have uploaded on to Soundcloud.

I go to download the track. It goes through the process of downloading but downloads a textedit file.
All the other tracks successfully download as a wav file.

Is there a Soundcloud help line or a support email address as I desperately need this version and don't have it saved anywhere else.
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Best answer by Ràkale 13 February 2019, 09:11

Hi Mathis,

Thank you so much for your answer,

No, the problem is not that, but you gave me the input to understand what it was. The file name contained a letter with the accent. I reloaded the file without that letter and it works fine.

Thank you
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3 replies

are you solved? i have same problem
Userlevel 7
Badge +3
Hi there,

Hmm - I am not entirely sure why this is happening. What happens when you try and add the original file extension to the filename? Your computer might give you an error message first, which you can ignore for the moment and proceed anyways (you can change back the name later anyways if need be), but see if this already sorts it out.
Hi Mathis,

Thank you so much for your answer,

No, the problem is not that, but you gave me the input to understand what it was. The file name contained a letter with the accent. I reloaded the file without that letter and it works fine.

Thank you

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