Question

one of my songs used to be 3 minutes and 49 seconds long, but now it only plays up to a minute long then moves to a new song. Can you help?

  • 27 July 2015
  • 4 replies
  • 300 views

song was cut short

4 replies

it shows the correct length but when i play it, it plays for only a minute. and yes, i have tried reloading it
thanks, this is just on my mobile device
Userlevel 7
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it shows the correct length but when i play it, it plays for only a minute. and yes, i have tried reloading it
Hi Alex,

Is this on a mobile device, or does it also happen when you listen to the track on a web browser? If the first mentioned behavior is the case, then this might be due to a bug that our mobile engineers are currently looking into. We're hoping to get this fixed asap.

Cheers
it shows the correct length but when i play it, it plays for only a minute. and yes, i have tried reloading it
Userlevel 5
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does it show that its the correct length but only plays up to a minute or did you upload a longer track and it only processed as a minute long? have you tried to re-upload the track?

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