Question

"View all comments" not visible on private tracks

  • 2 September 2015
  • 2 replies
  • 377 views

When I am given a private track or playlist and comment on tracks, my comments show up on the wave form, but they do not show up in the area below (the comment area under the track). I click on view all comments, and nothing happens. This is true whether I am looking at someone else's track or my own. Has something changed that prevents me from viewing comments on private tracks? I remember I was able to do this in the past.

Here is an example: https://soundcloud.com/anthony-schmid... (not my account)

https://soundcloud.com/anthony-schmid... (my account)

2 replies

Sorry, this one is not my account: https://soundcloud.com/haoze-li-34989...
Userlevel 7
Badge +3
Hi there Anthony,

Hmm, not entirely sure I understand your query here. But let's see. When I look at a private track with a lot of comments, I can scroll though all of them just fine. This is true for my own private tracks, and also when I take the secret link of a track and open it in a new private browser window, where I am not logged in to any account.

Is this not the case for you? If so, have you a) tried our basic troubleshooting steps, and b) could you send over a screenshot where the comment appears on the waveform, but not in the list of comments? This will help us to get a better picture of what you're facing.

Cheers
Mathis

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