Why does the iPhone application bomb on the collection page

  • 5 January 2017
  • 1 reply

Hi there

Whenever I am off wi-fi and using a cellular connection and I look at my collection on my iPhone, the application bombs and the iPhone returns to its home screen. Not sure why this happens, it started about 2 updates ago. I'm now using version 4.16.2. Is there anything I can do? Is it a bug?

1 reply

Userlevel 7
Badge +3
Hi there,

Sorry to hear that, and sorry to see no one was able to get back to you yet. If you're still experiencing this, please delete the version of the app on your phone, restart your device for a fresh start, then download the most current version again from the App store.

Hopefully, this clears out any bugs that were causing the app to crash in the past. :-)