My experience with Soundcloud's customer service has been rather disappointed so far as most questions/concerns on this site seem to be met with half-hearted, uninformative responses that do more to absolve responsibility than actually fix the problem. This is then typically capped off with a semi-relevant link to the site's FAQ section where the issue is vaguely and briefly addressed.
If anyone from the team would like to take a closer look at my situation and potentially remedy it, I would greatly appreciate it. If not, here's 7 bucks, guys. You earned it.
Best answer by Jen
Sorry for the trouble you've been having. For assistance with this inadvertent subscription, please email our transactions and payments team at email@example.com. They can help you with this and potentially refund you for one of these mistaken purchases.
I'm sorry we aren't able to be of more assistance on here directly, but please let us know if you need help with anything else.