Question

Embedded Playing not displaying image


I've been using the embed code generated by soundcloud to post on our websites. For the latest podcast, however, when I generate the code and use it on our website, the image is not displaying. I have reuploaded an image, but I still just get the grey, default soundcloud image. I'm not sure what the problem seems to be, or how to get the image to work properly. The image I am using is .jpg, so I don't think that would be the cause of the problem.

2 replies

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Hi,

Hmm, sounds odd at first to be honest. To investigate further though, I'd need to have the URL to your website where this is embedded. Also, please send over the URL to the track you are embedding just to be sure we're on the same page. Lastly, if you could take a screenshot of how this looks on your end, that'd be perfect for me to investigate.

Looking forward to hearing from you.
Cheers,
Mathis
OK, no problem. Here is the link to the track I'm looking to post:

https://soundcloud.com/chi-podcasts/sample-preparation-and-speciman-quality-for-ngs-assays

And here is the page where I'm using the embed code:

http://www.sampleprepconference.com/content.aspx?id=119

And here is the screenshot. I'm taking it of the screen where I get the code to embed the player. As you can see it is the preview shows a grey image, which is how it displays when I use the code on my page.



Thanks,

Tim

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