Question

How can I enter any information into the Stats Service URL for Podcasts?

  • 24 March 2015
  • 2 replies
  • 188 views

There's currently an issue with adding my Stats service URL prefix under my podcasting settings.

I'm adding Podtrac, but I can't add anything. Hitting "h" launches the hotkeys help window.

Pasting into the box gives me nothing. I've tried both Chrome and Firefox browsers to make sure there isn't an issue.

This issue also applies to the Subscriber redirect box (which I don't need, but tested, since it looks like the same type of input field).

Thanks in advance for your help.


2 replies

Found my own solution: There is a newer location to input your podcast settings:

http://soundcloud.com/settings/extra

vs the boxes at: https://soundcloud.com/settings/content

which do not work.
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Found my own solution: There is a newer location to input your podcast settings:

http://soundcloud.com/settings/extra

vs the boxes at: https://soundcloud.com/settings/content

which do not work.

Hi there,

Thanks for getting in touch and also for sharing your findings. https://soundcloud.com/settings/content is actually the newer page. I've tried this from here as well. Once you've clicked into the relevant field, the keyboard shortcuts won't show when you start typing "h". If this continues to happen, I'd recommend to clear your cache and cookies, update Adobe's Flash, and check if you have any extensions installed (AdBlock, HTTPS Everywhere, etc.).

All the best,
Mathis

P.S.: If this continues to be an issue, please let us know here and also provide what operating system you're using so that we can try and reproduce the issue from here. Cheers 🙂

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