Question

I've changed our avatar on the Soundcloud RSS feed but it won't update on iTunes.

  • 8 March 2019
  • 0 replies
  • 25 views

Hi

I've tried updating the logo/avatar for iTunes but it continues to show the old one. I've gone through the previous community topics on this and done everything I could find on there.

The image has been updated on the RSS feed, it is more than 1400x1400 but under 3000x3000, it is a JPG, 72dpi. We updated it months ago, but it is still showing the old image on iTunes.

We have also tried logging into iTunes Connect and refreshing the feed, but that hasn't updated the image either.

From what I can tell, we've done everything we're supposed to do and it just isn't working. Any thoughts on this are greatly appreciated. 🙂

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