Question

My iTunes Podcast shows an artist description that's years old

  • 6 December 2014
  • 5 replies
  • 374 views

My soundcloud account is exporting itself into iTunes, and all the mixes are pulling in perfectly and have been since 2012. The problem is my podcast in iTunes shows my artist description from 2012, not my most recent one which I updated a few months back. I looked at the raw RSS feed, and according to this documentation, soundcloud is doing the proper thing, since it has my updated bio in the
<description>field. Any idea what might be going wrong here?

One theory: could itunes be refusing to import the updated description since it has links in it?

Here is the RSS feed on soundcloud:
http://feeds.soundcloud.com/users/soundcloud:users:103644/sounds.rss

Link to iTunes podcast:
https://itunes.apple.com/us/podcast/atish/id524258156?mt=2

5 replies

Userlevel 7
Badge +3
Hi Atish,

Thanks for writing in about this. I've taken a closer look into this for you. The RSS feed you provided seems to display the correct description, so that's all good.

However, it seems you're routing the RSS feed through Feedburner, hence my suspicion is that Feedburner either takes some time to catch up, or something is not going properly on the connection Feedburner - iTunes.

Can you check if this is the case and let us know?

Cheers,
Mathis
Hi Mathis, thanks for responding. I don't think the problem is feedburner either. Here's what feedburner is returning:

http://feedvalidator.org/check.cgi?url=http%3a%2f%2ffeeds.feedburner.com%2fatishmusic

Also, at the time of posting, my soundcloud desription had not been changed for a few months, so I don't think it was related to some delay in updating. But I suppose this proves the issue is not on soundcloud's end (or feedburner's end)
Would love to hear if you have any suggestions on what to do here though...
Userlevel 1
Hey Atish,

I took a look at your RSS feed coming from SoundCloud and see that your current profile description is showing up there.

This means that from SoundCloud's perspective, they have the correct information available, and it is up to the next step (whether it be Feedburner, or straight to iTunes) to process and show the information correctly. RSS feed providers (in this case, SoundCloud) cannot see whether or not Feedburner or iTunes is grabbing the information and updating.

If you are running your SoundCloud feed through Feedburner to iTunes and your profile description is not updating properly, I recommend adding the description directly on Feedburner as well. This will push iTunes to recognize the change, and update accordingly.



Hope this helps clear things up!
Hey thanks for pointing me in the right direction. Turns out it's the "SmartCast" tab that I need.

Userlevel 7
Badge +3
Super happy to see this could be resolved!

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