Question

My track randomly disappeared from my profile but is still accessible via the link.

  • 25 May 2015
  • 4 replies
  • 115 views

The title says it all, my track: https://soundcloud.com/davide-di-guida-1/gargantua-instrumental-by-klimeks has randomly disappeared from my profile: https://soundcloud.com/davide-di-guida-1 Is there any way I can fix this?

4 replies

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Userlevel 7
Badge +3
Hi Syrio,

Thanks for writing in about this. Hmm, when visiting your public profile, I can see the track just fine actually. Can you try clearing your cache & cookies, and log out & back in to see if this helps? We had received reports around this a few weeks back, however this has since then been fixed.

Let us know how it goes.

Cheers
Mathis
I don't know why but it's reappeared now, thanks for the answer though 🙂
Userlevel 7
Badge +3
I don't know why but it's reappeared now, thanks for the answer though :)
Glad to hear your track is back. Please let us know if this happens again - happy to investigate this further if it is a persistent issue.

All the good things :-)
Mathis

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