Question

Podcast RSS Feed Rejected from iTunes

  • 22 October 2014
  • 65 replies
  • 1720 views

Hello Everyone,

I have tried everything from google sites to feed burner and have not been successful in submitting my podcast to iTunes. Last week, I was successfully accepted in the SoundCloud Podcast Beta, followed all the instructions they've specified step by step and I continue to get a message saying "We had difficulty downloading episodes from your feed". I can't find anything on SoundCloud's Podcasting instructions or Q&A that addresses this specific problem. Can anyone assist?

Your help is appreciated. Thank you.

- Drea

65 replies

Userlevel 7
Badge +3
Hi Drea,

Thanks for posting. The problem you encountered is something that we are aware of actually, and that we're trying to fix at the moment. (we've discussed the matter here, but I'm hesitant to merge your conversation as I think this issue is worth having its own conversation. The title you choose is straight forward - thank you for being super efficient here!)

The problem is that on some accounts, iTunes is not scraping the information from our site correctly. We've gotten in touch with them, but sometimes these cross-platform issues take some time to resolve.

We've been suggesting that users try running their feed through FeedBurner to iTunes as this appeared to help in some cases but I guess you already tried that. Others have been successful after resubmitting their RSS feed to iTunes actually, so you might want to try that.

My sincere apologies about the inconvenience. As soon as we receive further news i'll be sure to update this thread.

Cheers,
Mathis
Hi

I have had the same problem for a few days but I finally managed to solve it. Somehow :)

I'm not really sure what I did, but I think I managed to get my podcast feed imported to my own itunes library via feedburner. After that i right-clicked the podcast in my library list and then "copy podcast-URL". Then straight to the submit-page in itunes store and it got accepted right away.

Before this I had tried to submit the feed numerous times. I'm not shure if the "copy podcast-URL"-thing was what got tunes to accept it, but I'm happy it seemes to have worked.

-Niklas
Userlevel 7
Badge +3
Hi Niklas,

Good job! Thanks for sharing this with us on the forum - might be useful for others, too.

Happy Podcasting,
Mathis
I have the same problem. When do you expect it to be solved..? I really like SoundCloud, but if I have to wait for a month or more to get my podcast in to iTunes, I will have to find another podcast host...
- Michael
Userlevel 7
Badge +3
I have the same problem. When do you expect it to be solved..? I really like SoundCloud, but if I have to wait for a month or more to get my podcast in to iTunes, I will have to find another podcast host...
- Michael

Hi there Michael,

Thanks for posting. I can absolutely understand your point of view. It is extremely difficult to provide an estimate here, as we cannot control how quickly iTunes responds to us. Our engineers have looked into this in very close detail, and it currently looks like this is essentially something that needs to be fixed on their end rather then on ours.

Obviously, we're doing our best to help with this and get it sorted asap, but I hope you understand this isn't entirely in our hands.

Thank you for your patience and all the best,
Mathis
This reply was created from a merged topic originally titled itunes and podtrac can't read my rss.

podtrac says it can't read my rss and itunes says the feed has no episodes. But I have 3 episodes and the feed checked out successfully on feed validator.
Userlevel 7
Badge +2
This reply was created from a merged topic originally titled itunes and podtrac can't read my rss.

podtrac says it can't read my rss and itunes says the feed has no episodes. But I have 3 episodes and the feed checked out successfully on feed validator.

Hi Bible Corner,

Thanks for the question and apologies for the inconvenience. Please give the thread a read through. Let me know if you have any additional questions.

-Gina
This reply was created from a merged topic originally titled Why am I getting this error message? "We had difficulty downloading episodes from....

I have enabled permission for RSS, have no idea what the problem is or what to do from here.
Userlevel 7
Badge +2
This reply was created from a merged topic originally titled Why am I getting this error message? "We had difficulty downloading episodes from....

I have enabled permission for RSS, have no idea what the problem is or what to do from here.

Hi Dr. Albrecht,

Please give this thread a read through. Let me know if you still have any questions.

-Gina
Userlevel 1
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.
Userlevel 7
Badge +2
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.

Hey Alan,

Thanks for posting to forum. Let me know if problems persists after trying tips offered above.

-Gina
Userlevel 1
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.

Hey Alan,

Go to http://soundcloud.com/settings/extra and remove your RSS feed URL from the "new feed location" field.

That field should only be used if you decide to stop hosting your podcast with SoundCloud and want to redirect your current subscribers to the new RSS feed URL.

The way things are setup right now has created a feedback loop :)
-Jayme
Userlevel 1
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.

@ Jayme
That did work. Now I'm just getting the "We had difficulting downloading episodes from your feed" so it's a step in the right direction. I'm going to try resubmitting the podcast today and tomorrow before going down the Feedburner route.
Userlevel 7
Badge +2
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.

Hey Alan,

Let us know how it goes!

-Gina
This reply was created from a merged topic originally titled itunes says it is having trouble downloading my track.

itunes is finally accepting my rss feed but says it is having trouble downloading tracks from this feed.
Userlevel 1
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.

@ Gina I waited a few hours then resubmitted the podcast to iTunes, and the process was successfully completed. I got the iTunes Store Podcast Created Successfully Notification so now I'm just awaiting them to review it. 🙂
Userlevel 7
Badge +3
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.

Hi Alan,

Awesome, thanks for letting us know. I'll make sure to pass on the update to Gina as well 🙂
Userlevel 1
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.

Unfortunately my feed got rejected, but I do not know why. I know my photo is within the guidelines, and everything is appropriately marked. Now I can't resubmit the feed since it tells me "The feed has already been submitted." Any thoughts?
Userlevel 7
Badge +3
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.

Hey Alan,

Hmm, can you take a screenshot of the error message you're seeing on iTunes about your feed being rejected and send it over? I'd like to take a closer look at this.

Cheers,
Mathis
Userlevel 1
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.



This reply was created from a merged topic originally titled itunes and podtrac can't read my rss.

podtrac says it can't read my rss and itunes says the feed has no episodes. But I have 3 episodes and the feed checked out successfully on feed validator.

Tried all of that. Same error message. What else can I do?
Userlevel 7
Badge +2

Hi,

Are you still running into this error? You're sure that you have enabled your sounds for RSS?

Yep. I went into settings and enabled all 4 boxes. Still the same error.
Userlevel 1
This reply was created from a merged topic originally titled Podcast RSS Bad HTTP Result.

I'm attempting to submit the Soundcloud provided podcast RSS feed:
http://feeds.soundcloud.com/users/soundcloud:users:5438542/sounds.rss
to iTunes via the iTunes app. However, I get the following error:
"We had difficulty reading this feed. Bad http result code: -1". I've used the above link in a 3rd party RSS reader without any problems.

Mathias has there been any word on this? I tried resubmitting my podcast a few minutes ago (and I double checked to make sure all of the proper files were going to the RSS feed with downloading enabled where appropriate [just to be sure]), but I get the same message.

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