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Podcasting - Common Questions


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Hello all Podcasters,

Welcome to SoundCloud and to the Help Community. We're glad to hear you're planning to host your podcast on SoundCloud. Please start here to learn more about podcasting on SoundCloud. The Help Center provides all the steps from setting up your podcast, submitting to other services like iTunes and Stitcher to measuring how your podcast is doing by looking into your podcasting stats.

We've recognized a number of reoccurring questions about podcasting on our help community (e.g., profile image too small, no episodes in the rss feed, etc.) and want to make sure you can find the answers asap. This is why we've set up a Podcast Troubleshooting section on our Help Center.

Happy Podcasting everyone 🙂

Cheers
Mathis
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drawmedy wrote:

This reply was created from a merged topic originally titled Possible to have an RSS feed that doesn't include all your posts?.

Hello! If you have an account that you use to upload multiple types of audio content, some of which is podcast episodes and some of which are not, is it possible to create an RSS feed that includes only the podcast episodes? Can you do this if you have a web page where you embed all the podcast episodes in order? Or do you need a dedicated SoundCloud account that has only the podcast episodes and no other content? Thanks!


Hi there,

Please see the links posted in the original announcement. It is up to you to decide which of your uploads go into the RSS feed 🙂 As far as embedding is concerned, I'd recommend you create a playlist for your podcast episodes only, then embed that on your website.

Hope this helps.

Cheers
Mathis
Thank you, Mathis! I haven't uploaded content yet because I wanted to check on this and make sure I'm doing it in the right way. Thanks for your response - I'll look at those links above!
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Babes Watch Buffy wrote:

This reply was created from a merged topic originally titled stitcher RSS Invalid.

Hello,
My RSS Feed keeps coming up as invalid on Stitcher and I've looked into the questions and answers before and none seem to apply. We have an episode available for listening, we have no redircts or stats service url. Can you give me any advice?
Thanks so much.


Hi there,

You need to set your episode to be included in your RSS feed and you're good to go. The links to the help center documentation contain step by step guides how to do that 🙂

Happy podcasting,
Mathis
Babes Watch Buffy wrote:

This reply was created from a merged topic originally titled stitcher RSS Invalid.

Hello,
My RSS Feed keeps coming up as invalid on Stitcher and I've looked into the questions and answers before and none seem to apply. We have an episode available for listening, we have no redircts or stats service url. Can you give me any advice?
Thanks so much.


Thank you so much! That worked!
Thanks,
Cate
This reply was created from a merged topic originally titled RSS.

RSS Feed Empty

The RSS feed for my account is currently coming up empty, which with 136 tracks on my end is impossible. I need help with finding the right address for my account.

http://feeds.soundcloud.com/users/soundcloud:users:174562823/sounds.rss
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Just The Worst Podcast wrote:

This reply was created from a merged topic originally titled RSS.

RSS Feed Empty

The RSS feed for my account is currently coming up empty, which with 136 tracks on my end is impossible. I need help with finding the right address for my account.

http://feeds.soundcloud.com/users/soundcloud:users:174562823/sounds.rss


Hey hey,

You will need include your tracks in your RSS feed. http://Merging to keep communication on this topic in one place. how.
TALKS WITH STYLES wrote:

This reply was created from a merged topic originally titled problem getting my rss feed to validate.

im having a problem uploading my rss feed to itunes keeps telling me there is no episodes in my feed can someine help me out with this please apprently itunes said the problem stems from soundcloud i have an episode in my feed and ive done everything I am meant to do


I may have resolved my own issue.

Follow the directions here to adding your episodes to your RSS feed first, and then re-submit your feed to iTunes.

http://podcasting.help.soundcloud.com/customer/portal/articles/2161801-adding-tracks-to-your-rss-fee...
This reply was created from a merged topic originally titled rss feed not updating.

rss feed not updating with new added track
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Glynn Vivian Art Gallery wrote:

This reply was created from a merged topic originally titled rss feed not updating.

rss feed not updating with new added track


Hi there,

All of your recent uploads seem to be set to public, in which case they won't be included in your RSS feed. In order to make them available, you'd set them to public in your track's edit mode.

If this doesn't do the trick, please try the following as recommend by our user shawnmx:
Go to http://podcastsconnect.apple.com/ and log in with your Apple ID. Click the artwork for your show and then click the "refresh featureed" link. It may take up to 24 hours for your iTunes Store listing to update. Keep in mind that current subscribers will get your latest episode as soon as they refresh their subscriptions, regardless of what's being displayed in the iTunes Store.

Hope this helps.

Cheers
Mathis
Hello, I have having an issue getting my stitcher account to update my RSS feed. I have made some changes on my soundcloud account (deleted all episodes and updated the profile photo) I expected the RSS feed to update and be reflected in my stitched account. It has been over a month and I can't seem to figure out why my stitched account wont update. Please help, this is frustrating.
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Hi there @A Woman's Empire,

I've moved your question over here - please see the original post for general info and FAQ's.

Here's what you'll have to do to get your RSS feed working for services like Stitcher & iTunes:
a) update your profile image to one that is at least 1400x1400px in size (3000x3000px at most)
b) add at least one episode to be included in your RSS feed.

This should do the trick for you 🙂

Cheers
Mathis
I have finally figured it out... Or so I thought! After sending my feed through another website to confirm it's valid, I go to iTunes to submit and then it says my cover art isnt 1400 x 1400. But it is and I cant seem to understand why my cover art isn't fitting. Here is my URL Feed http://feeds.soundcloud.com/users/soundcloud:users:281483101/sounds.rss
Hey Chris Mai if you're out there I need your assistance, thanks! Or if anyone else knows how to fix this issue!
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Hello Podcasters,

You've reviewed the Help Center section for both general Podcasting and the troubleshooting section, yet still haven't found the answer? This might just be the right place for you to look then 🙂

Below are some of the top questions that our community asks in relation to podcasting.

How do I redirect my current feed to SoundCloud?
This is generally the responsibility of the current provider, some providers make this really easy, some more difficult. this Help Center article explains this a bit more.

How do I redirect my SoundCloud feed elsewhere?
This one is simple. Add your new feed location into the subscriber redirect section on your content settings page. Outlined in this Help Center article.

My Podcast is not submitting to iTunes!
Don't worry. Everything is outlined in this Help Center article.

Generally speaking, make sure you have included at least one episode in your feed, your artwork / profile picture on SoundCloud is the correct size (square, between 1400 x 1400px and 3000 x 3000px), and that you have added a category for your podcast. Also, make sure you don't have anything in your subscriber redirect field or stats service prefix (you'll find this in your SoundCloud account settings). There should only be a new feed location in the subscriber redirect field if you actually want to continue hosting future episode somewhere other than on SoundCloud. Anything else will break the feed.

An episode is missing from my podcast on iTunes / Changes made are not reflected.
The first thing to check here is that you have included the track in your feed by enabling Include in RSS feed on the track’s settings page. It’s also worth noting that changes to the RSS feed can take up to 24 hours to reflect over on iTunes, so you may just need to wait a moment. If both of those criteria are met, then the best thing you can do is to refresh your feed with iTunes. What you'll need to do is log in with your account used to submit the podcast to iTunes' Podcasts Connect portal they offer: http://podcastsconnect.apple.com/ and click your podcast to see details, then click Refresh. This triggers the iTunes Store to re-check your feed. If that doesn't work and you're still having issues, you'll need to contact iTunes directly to resolve a missing episode. In this instance, you can contact iTunes support by clicking the “Contact Us” link at the bottom, here: https://itunespartner.apple.com/en/podcasts/overview

What’s the deal with podtrac & feedburner stats service things?
Some of you want to track further information about your podcast, such as subscriber numbers etc., and the best thing to do at the moment will be to use podtrac or feedburner for this. For more information around this, see this Help Center article.

Where is my name, description and image pulled from and can I change them?
SoundCloud uses your Display name as the podcast name. If you want to change this, you can add a custom feed title on the content settings page. Check this Help Center article.

My category is not listed.
We only have one list of categories to choose from at the moment, but extending this has been forwarded to our product team as a feature request.

Podcasting Stats?
RSS downloads count towards total plays, but you can differentiate between these downloads and on-site plays via the new RSS tab on your stats page (as shown in this screenshot: http://bit.ly/1ItNT16). Also in the Apps section you can see a total number of plays / downloads via the feed under RSS feed. The old RSS tab (http://bit.ly/1JXWeOW) is still included in stats and can cause confusion to some of you - this is a hangover from a previous way of counting stats. We are planning to remove this and incorporate these older stats into the new format as soon as possible. We do not offer stats on number of followers.

Can I rearrange the order of the tracks in my feed?
Sorry, nope, it’s the same as on SoundCloud. Tracks are arranged chronologically in your RSS feed, like they do on your profile, with your latest uploads at the top. There is not a way to rearrange your tracks in your RSS feed. As a workaround, you can delete and upload your podcast’s episodes in the desired order.

We hope that some of these things help you sort out some of the most pressing questions about Podcasting on SoundCloud.

All the best
Mathis
Trust trying to make sure I understand the stats correctly. Does the number of "plays" reported by soundcloud include downloads from the RSS feed?
Our new postcast featuring golf personality Peter Kessler has one of three episodes not appearing in iTunes. Our current episodes are:

1. Coming Soon
2. Show #1
3. Show #2

Show #1 is in SoundCloud but will not appear in iTunes.

Any suggestions? No clue how to reach a warm body or e-mail via iTunes Podcast Connect and just looking for some help.

Thanks for your attention!
Hello, I just uploaded my first podcast onto Soundcloud and I am now trying to submit my RSS feed onto iTunes but I keep getting the error code saying that they cannot parse my feed. I've gone through all the steps provided by Soundcloud but it is still not working? Any help would be greatly appreciated!

(btw: my RSS feed is http://feeds.soundcloud.com/users/soundcloud:users:306873550/sounds.rss)
why cant I find rss feed why hasn't beta accepted my podcast ??
Hi,

I keep getting the error message that my artwork does not meet specs when I try to submit to iTunes. The graphic Artis corrected my artwork to 1400 x 1400 and RGB colors but it still won't accept, can anyone help me with this?

http://feeds.soundcloud.com/users/soundcloud:users:80134857/sounds.rss