Question

RSS error on stitcher Stitcher: "Unable to validate this RSS feed."

  • 18 August 2015
  • 5 replies
  • 1307 views

Hello, I have a new podcast that I am attempting to add to Stitcher, but I am getting an error. The error that comes up is pictured below, and says:

"Error: We are unable to validate this RSS feed. Please check that the URL is correct, and make sure the feed is presently available for listening"



I copied the RSS Feed URL directly from the Settings>Content>RSS Feed field as the help center suggested. Is there a problem with my account or perhaps an issue with my formatting? I am unsure how to fix this. Please help!

5 replies

Userlevel 7
Badge +2
Hi Comic noobs,

Great name by the way, is this the rss feed you are using? http://feeds.soundcloud.com/users/soundcloud:users:168354785/sounds.rss

-Gina
Hi Gina,

That's the RSS feed URL that I have been copying into the field on Stitcher. It definitely worked when I used it on my Wordpress site (and still works). I'm not sure why Stitcher seems to have a problem with it.

-Kevin

P.S. Thanks! We like the name too 🙂
Okay I have the RSS feed re-direct option enabled to my Wordpress site (when I click that RSS, it brings me to that site). Could that be the issue?
Userlevel 7
Badge +3
Okay I have the RSS feed re-direct option enabled to my Wordpress site (when I click that RSS, it brings me to that site). Could that be the issue?
Hi again ComicNoobsPodcast,

Sorry about the delay. Jup, this is the root cause of the issue. Once you've cleared the "Subscriber Redirect" field on https://soundcloud.com/settings/content, you should be all see.

This field will only serve a purpose if at some point you decide to continue your podcast with a different host then SoundCloud. It would then enable your listeners to still access your old episodes, that are hosted on SoundCloud, so you wouldn't need to reupload the old tracks on a different hoster and loose your stats etc.

Anyways, please clear this field and you should be all set.... woops - update: Just checked your SoundCloud profile image and it is 235×400px in size right now. I'm not sure about Stitcher, but iTunes for sure asks for a square image thats at least 1400x1400px (max 3000x3000px) in size, so you might want to update your SoundCloud profile picture before trying to submit again.

Lastly, here are two great resources for podcasting on SoundCloud & for submission to iTunes:
http://help.soundcloud.com/customer/portal/articles/1209292-soundcloud-for-podcasters
https://www.apple.com/itunes/podcasts/specs.html

Cheers
Mathis
I had this problem and noticed my soundcloud profile image was above 3000x3000. I reduced to 2500x2500 and it worked.

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