Question

Why am I not getting my rss feed?

  • 2 November 2014
  • 25 replies
  • 246 views

I have applied to be able to have an rss feed 3 times ans no response. Am I not waiting long enough? Am I missing something? I know there are a lot of requests but it seems like I should have heard something by now. Is it a backlog issue???

25 replies

Userlevel 7
Badge +3
Hi,
We have the same problem with our podcast. A lot of our listeners are requesting Itunes listening so it would be super if you could enable our rss feed.
/STOCKholmsbörsen

Hey there,

Sorry about the confusion. If this is still an issue, please let us know the URL & title of your track so we can look into this in further detail.

Cheers
Mathis
Hi,
We have the same problem with our podcast. A lot of our listeners are requesting Itunes listening so it would be super if you could enable our rss feed.
/STOCKholmsbörsen

Hi, that options doesnt appear to me any help?

If you wish to individually add or remove a track from your RSS feed, go to the track's edit page by clicking the pencil icon below the track's waveform. On the edit page, go to the “Permissions” tab and click the circle 'Include in RSS feed':

I'm having the same problem! I have applied three times now over the past two-and-a-bit weeks. Haven't got a reply.
mathis, I am having the same problem! I need my rss!
I havent been waiting all that long, but I was wondering how long the wait would normally be?
I'm kind of hesitant to continue uploading material if there's any uncertainty to getting verified.
Hope someone can answer, thanks

(and sorry to come in and hijack a thread, just seemed on-subject and didnt really warrant its own)

Yeah i got sorted pretty soon after actually. really quick service, Thank you.
Userlevel 7
Badge +2
Hey there,

I have just now responded to your comment in this conversation. Thus, you should be all set now. Apologies again that this took so long to be sorted.

All the best,
Mathis

Hi,

Logging in and going to http://soundcloud.com/settings should show you the RSS feed. Also, I had hyperlinked to our help center article in the previous post, so please make sure to take a look there to see if the answer is available. The article can be found here: http://help.soundcloud.com/customer/portal/articles/1209292-soundcloud-for-podcasters

Lastly, Apple provides pretty elaborate documentation for podcasters here: https://www.apple.com/itunes/podcasts/specs.html#removing

Hope this helps,
Gina
Hey there,

I have just now responded to your comment in this conversation. Thus, you should be all set now. Apologies again that this took so long to be sorted.

All the best,
Mathis

I couldn't find my RSS Feed too - your help will be highly appreciated. Thank you, SoundCloud!
Userlevel 7
Badge +2
I havent been waiting all that long, but I was wondering how long the wait would normally be?
I'm kind of hesitant to continue uploading material if there's any uncertainty to getting verified.
Hope someone can answer, thanks

(and sorry to come in and hijack a thread, just seemed on-subject and didnt really warrant its own)

Hey,

Looks like you're all set with your podcasting!

-Gina
I havent been waiting all that long, but I was wondering how long the wait would normally be?
I'm kind of hesitant to continue uploading material if there's any uncertainty to getting verified.
Hope someone can answer, thanks

(and sorry to come in and hijack a thread, just seemed on-subject and didnt really warrant its own)
Hi, we're having the exact same problem everyone else seems to have had. We applied to the podcasting beta program a couple weeks ago but haven't gotten any reply and we really need to get our RSS feed up. Can you help track down whether our account has been activated for podcasting? Thanks in advance!
Thank you! Much appreciated.
Userlevel 7
Badge +3
Hi, we're having the exact same problem everyone else seems to have had. We applied to the podcasting beta program a couple weeks ago but haven't gotten any reply and we really need to get our RSS feed up. Can you help track down whether our account has been activated for podcasting? Thanks in advance!
Hey there,

Oh, Harold & Maude - such a classic movie! Good times, haha 🙂 Alright, let's see - I've just looked into this for you and the podcasting features are up and running.

Your RSS feed is http://feeds.soundcloud.com/users/soundcloud:users:104590719/sounds.rss

Good documentation about podcasting on SoundCloud & iTunes can be found here:
http://help.soundcloud.com/customer/portal/articles/1209292-soundcloud-for-podcasters

and
https://www.apple.com/itunes/podcasts/specs.html

Happy Podcasting :-)
Mathis
Hi, we're having the exact same problem everyone else seems to have had. We applied to the podcasting beta program a couple weeks ago but haven't gotten any reply and we really need to get our RSS feed up. Can you help track down whether our account has been activated for podcasting? Thanks in advance!
Userlevel 7
Badge +3
Hi,
We have the same problem with our podcast. A lot of our listeners are requesting Itunes listening so it would be super if you could enable our rss feed.
/STOCKholmsbörsen

Hey there, just checked and it looks like the podcasting features were enabled in the meantime. Just in case - your RSS feed is http://feeds.soundcloud.com/users/soundcloud:users:120526530/sounds.rss - you can see thing in the "Extra" section of your account settings.

Logging in and going to http://soundcloud.com/settings should show you the RSS feed. Just in case, relevant documentation on Podcasting can be found here: http://help.soundcloud.com/customer/portal/articles/1209292-soundcloud-for-podcasters. Apple also provides pretty elaborate documentation for podcasters here: https://www.apple.com/itunes/podcasts/specs.html

Cheers,
Mathis
Hi,
We have the same problem with our podcast. A lot of our listeners are requesting Itunes listening so it would be super if you could enable our rss feed.
/STOCKholmsbörsen
This reply was created from a merged topic originally titled Can not locate my RSS feed; itunes setup.

I can not locate my RSS feed for my account. I am looking to set up an iTunes account.

1) Can you show me where to locate my rss feed
2) Can you point me in the direction to begin the iTunes podcasting
Userlevel 7
Badge +2
This reply was created from a merged topic originally titled Can not locate my RSS feed; itunes setup.

I can not locate my RSS feed for my account. I am looking to set up an iTunes account.

1) Can you show me where to locate my rss feed
2) Can you point me in the direction to begin the iTunes podcasting

Hi Guthrie,

I believe you will find Mathis' response above helpful for your questions. Let me know if you have any further questions.

Best,
Gina
Userlevel 7
Badge +3
I'm having the same problem! I have applied three times now over the past two-and-a-bit weeks. Haven't got a reply.
Hi The Weekly Hour,

Sorry about that - yours is now also enabled. I've reached out to the team about the delays now to make sure others don't have to wait so long as well.

Cheers,
Mathis

P.S.: For all podcasting related questions, please check out http://help.soundcloud.com/customer/portal/articles/1209292-soundcloud-for-podcasters 🙂
I'm having the same problem! I have applied three times now over the past two-and-a-bit weeks. Haven't got a reply.
Mathis,

I am having the same problem. I applied a few weeks ago and no response...

Thanks!

Issue solved!

-thanks
Mathis,

I am having the same problem. I applied a few weeks ago and no response...

Thanks!

Hello, thanks for the quick reply...

Here is the screen shot of my settings page.

Userlevel 7
Badge +3
Mathis,

I am having the same problem. I applied a few weeks ago and no response...

Thanks!

Hey there again,

Sorry about that. Just seeing now that it was on a different conversation in the help forum that I have provided further details around that.

Logging in and going to http://soundcloud.com/settings should show you the RSS feed. Also, I had hyperlinked to our help center article in the previous post, so please make sure to take a look there to see if the answer is available. The article can be found here: http://help.soundcloud.com/customer/portal/articles/1209292-soundcloud-for-podcasters

Lastly, Apple provides pretty elaborate documentation for podcasters here: https://www.apple.com/itunes/podcasts/specs.html#removing

Hope this gets you all set :-)

Cheers,
Mathis
Mathis,

I am having the same problem. I applied a few weeks ago and no response...

Thanks!

Happy Thanksgiving!!

I see where podcasting is enabled, but I cannot find my rss feed? On my profile page, the permalink is present but no rss. Please advise??

Thanks!
Userlevel 7
Badge +3
Mathis,

I am having the same problem. I applied a few weeks ago and no response...

Thanks!

Hi there,

That's now enabled for you 🙂 Happy Podcasting :-)

Cheers,
Mathis
Mathis,

I am having the same problem. I applied a few weeks ago and no response...

Thanks!
Userlevel 7
Badge +3
Hey there,

I have just now responded to your comment in this conversation. Thus, you should be all set now. Apologies again that this took so long to be sorted.

All the best,
Mathis

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