I'm having the exact same problem. Do you have any way of checking whether my request has been received? Thanks in advance.
Need help with your subscription?
Have a question concerning Copyrights?
Our Help Center has the answers to your most frequently asked questions.
If you require further assistance, you can get in touch here.
Already have an account? Login
Enter your username or e-mail address to receive an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.