API data returns empty on tracks from one profile

  • 4 April 2016
  • 1 reply

Hey there, thanks in advance for the help.

So while developing an application. I needed api data and I retrieve JSON objects, not a big deal... but with one certain account it doesn't work.

The ID 257255126 is a track from this profile:

Every track from this profile return empty on the api while the same api link works if I insert a track id from ANY other profile.

I've already notified the owner of the problem and he hasn't done anything weird or disabled api access if that's even possible.

What could be the problem here?



1 reply

Userlevel 7
Badge +3

Thanks for contacting us regarding your questions about using SoundCloud’s API. SoundCloud does not have a dedicated API support team. Our customer support team are focused on providing account-related support and I am afraid we do not have the necessary skills to handle enquiries about SoundCloud’s API.

That being said; If you are looking for help in building an application on top of SoundCloud’s API, I would recommend looking through SoundCloud’s stackoverflow page (, and reviewing our developer website ( These are the support resources we have in place for app developers.

If you have a question about acceptable commercial use of SoundCloud’s API, then we would please ask you to refer to the following section of our API terms of use ( Any application reported to us which violates the API terms of use will have their access to the SoundCloud API permanently revoked.

If after following the suggestions above you are still seeking support on using SoundCloud’s API please get back in touch with a link to a Stackoverflow post about your question and we can follow up with a member of our engineering team and ask them to respond to you there.

All the best,